Skip to main content
Banner Image

RefWorks: Citation Management at Pacific

This guide provides information and instructions on using RefWorks at Pacific.

Write-n-Cite for Mac FIX

There is a known issue with Write-n-Cite for Macs. Please uninstall the previous version and install this one:


What is a Citation?

What is a citation? A citation....

  • describes a book, journal article, website, or other published item
  • gives credit to the originator of an idea, thus preventing plagiarism
  • enables the reader to retrieve the item you refer to
  • includes the author, title, source (publisher and place of publication or URL), and date

A citation manager is a tool which helps you to store, organize and output your citations in the format you prefer.

Options for Citation Managers

Here is a summary - see also the full comparison chart below.

Easy-to-use web-based product available to all Pacific users ( RefWorks allows you to import references from PacifiCat and many of Pacific's subscription databases. You can conveniently compile a list of sources you intend to read--as you identify them--and save the list online.

EndNote Web
Available to all Pacific users.

Mendeley: A reference manager and academic social network that can help you organize your research, collaborate with others online, and discover the latest research.

Easy-to-use open source tool ( that is accessible via the web—works right in your Firefox browser. Using Zotero, it is easy to capture and save citations found on webpages, and to add notes and other information to saved citations for efficient organization. Lacks the storage capabilities of Refworks and EndNote Web.

Comparison Chart

EndNote Web  Zotero RefWorks
Cost Free to Pacific users Free Free to Pacific users
Web based access/storage Yes Yes
Import references from online databases Yes Yes Yes
Store references online and share with others Yes Not yet, coming soon Yes
MS Word integration Yes Yes Yes
Create custom bibliographic styles No No, but can import EndNote styles Yes
Uses PacificLink to link to full text Yes Yes Yes
Requires online connection Yes No Yes
Other Requires Firefox browser Mobile version available at